If you have discovered your refrigerator water dispenser is either not working at all or is working very slowly, there can be many explanations why. Below are some suggestions to help you troubleshoot and fix the problem yourself. Failing that, you may need the help of a professional, and Top Shelf Appliance has decades of experience working on all makes and models of refrigerators. Give us a call at (253) 444-4786 for more information.
One of the most common reasons why a refrigerator’s water dispenser stops working as well as it should, or at all, is because there is some kind of problem with the refrigerator’s filter. Typically, you should replace your refrigerator’s water filter every six months, but the conditions of your individual water supply may require you to change it more frequently.
The filter may very well just be clogged. If so, then replacing the filter may fix the problem altogether. If you have just replaced the filter and are now noticing a problem with your water flow, there may be some air trapped in the system. Pressing on the dispenser arm for at least five minutes should do the trick.
Micro Switch Issue
You know the lever on the refrigerator that you press the rim of your glass in order to fill it up with water? Behind that lever lies a little mechanism known as the “micro switch.” When your glass makes contact with the lever, it triggers the micro switch which then attempts to activate the water inlet valve. If there is an issue with the micro switch, like it’s cracked, falls off the frame, or otherwise fails, then it can’t do its job properly.
Similarly, if there is an issue with the water inlet valve, then you’ll have a similar issue. The water inlet valve can become clogged or otherwise faulty.
You can check to see if the micro switch is cracked, burnt, or if it has fallen off the frame or is positioned at an odd angle. You may be able to test and troubleshoot the micro switch yourself using a multimeter and then replace it, but if you don’t feel confident, then it’s always best to leave the work to a professional.
Frozen Water Tank
Another reason you may not be getting water out of your fridge is because the water tank is actually frozen.
To check this, look behind the produce bins to see if your water tank is frozen. It might also be cracked. (Note: you won’t be able to check this in a Top-Freezer refrigerator.) While you can’t usually see the water level in the tank, you should be able to tell right away if you have a leak because there will be water all over the floor of the refrigerator. If this is the case, then you will need to call a professional to have this fixed.
To prevent your water tank from freezing up in the future, make sure you keep the food load in the fresh food section plentiful, as a low food load can cause the water tank to freeze. You should also double-check the refrigerator’s controls to ensure they aren’t set too low. If they are, then raise the temperature and wait 24 hours before expecting to see any improvement.
Low Water Pressure
Another issue you may be experiencing may be with the water pressure going to your fridge. At a minimum, the water pressure going to a refrigerator should be 20 PSI. If you are able, check your water line to ensure the water coming from the wall has a good level of pressure. If not, or if you don’t know how to check, then Top Shelf can help.
If you have good pressure, then we’ll inspect your water supply valve to ensure there are no clogs present. And, of course, if you have clogs in your water supply valve, we’ll be able to flush those out for you in no time.
If You’re Experiencing Refrigerator Trouble, Call Top Shelf Appliance!
Top Shelf Appliance’s team of professionals has over 12 years’ experience with repairs on all makes and models of refrigerators, in addition to other household appliances. At Top Shelf, we recognize that an issue with any household appliance can feel like an emergency, which is why we provide same-day service and can be at your home within just a few hours of your call!
If you’re having difficulty with your refrigerator water dispenser, or any other household appliance, give us a call at (253) 444-4786. Best of all, your service call is always FREE if you agree to let us do the repair. You can also fill out the contact form on our website in the event of a non-emergency. Based in Federal Way, WA, we are proud to serve Pierce and South King Counties, so if you’re in the local area and you need help, don’t wait – call today!